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Nexus Play Weirdness: Error retrieving information from server. [RPC: AEC:0]

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My Nexus has recently started displaying weird errors when doing automated and manual updates. Whenever it tries to update an application I get a:

SomeApp could not be downloaded due to an error. (Error retrieving information from server. [RPC: AEC:0])

The recommendations around the web covered hardcore things like re-installing/sideloading play store apps and whatnot. I tried the standard reboot story, no joy. Clearing the Play store cache in /Settings/Apps/Google Play Store/Clear Cache

Turns out there is a great discussion of the problem on the XDA developer forums.

The easy solution to the problem was just to remove my google account from /Settings/Accounts & Sync/. Then re-add it straight back. And all is now well! Thanks XDA folk!

Just thought I would write it up so that I can Google myself if I run into the problem again.

Happy Androiding!

 

51 Responses to “Nexus Play Weirdness: Error retrieving information from server. [RPC: AEC:0]”

  1. BrianCioffi says:

    Awesome. I called Sprint and they obviously had no idea. They wanted me to to a hard reset. I said F that!! This worked perfectly. THANKS!!!

    • BrianCioffi says:

      It only started when I force Updated to FG01 last night. I think it is directly rerlated to my manual push of the update. May be a common issue with manual software updates??

  2. ms nexus says:

    hey thanks so much for that tip

  3. robu says:

    It worked. Thx.

  4. UV says:

    This worked for me too! thanks! :)

  5. tp says:

    worked for me !!! thanks v much

  6. Ilmi says:

    OMG…it’s work!!! God bless you, bro dude. ;)

  7. ay says:

    This worked for me too. Great dude. Thanks.. i was about to trow my galaxy nexus out of the window.. but now i can keep enyojing andoid..

    Cheers androiding guys

  8. gnex says:

    You rule sir! Thank You.

  9. Eric G says:

    Awesome. Thanks.

  10. Brockian says:

    I was searching for the answer when I ran into your blog – THANK YOU!! Worked perfectly.

  11. emily says:

    Thank you worked like a charm :)

  12. Goincarcrazy says:

    Worked perfectly! Thanks a bunch!

  13. INCREDIBLE! Thanks for taking the time to put this up. I’ve been having this issue for the last couple of days.

    Thanks for saving me a headache.

  14. jayson says:

    Glenn,
    Worked like charm! Thankyou so much!!!

  15. Hafil says:

    Thank u brother thank u so muchhhhhhhhhhhhhh

  16. Scott says:

    Is there any other way? I can only remove my Google acct, by resetting the phone to factory defaults. I really don’t want to lose all my Info on my phone. Please help?

  17. John says:

    Couldnt have searched further for a better resoloution to this problem, worked instantly without me having to destroy and re-assemble the phone !!

  18. sazwqa says:

    thanks, it worked!

  19. ehab - iraq says:

    thank u very match its work…

  20. arnupap says:

    worked for me !!!!!!! thanks v much
    ^_____^

  21. Anne H says:

    Nice tip. Glad to see it was something so simple. Well..except that I forgot I had 2 factor auth on my Google account. Found the code.

  22. baryo says:

    Tnx man.
    simple, easy and fixed the problem!

  23. mintslice says:

    Excellent Advise. Thanks!

  24. Nexus 7 says:

    Its worked. THANKS!!!

  25. hamza says:

    thanks dude really i am thankful to you :)

  26. Rizwan says:

    I was about to format and get a new ROM as Ive been facing this problem for the past few days until I ran into your blog…Thanks alot dude! This worked like a charm…N yeah XDA rocks! :-)

  27. glen you legend says:

    Thanks you so much. Glen. You’re a legend :)

  28. Manfred says:

    This worked for me too!
    The issue occurred after I had tried to force the OTA update to 4.1.2

    Thanks dude!

  29. hillihanos says:

    i too had tried to force the update for 4.1.2, by stopping google services framework and then choosing to clear data.
    it forced the update to 4.1.2 but also generated the side effect described.

    the suggested fix worked a treat and took less than a minute

  30. Alexis says:

    Thanks a lot! Worked like a charm for me as well!

  31. Flex says:

    I can’t believe that worked!
    I just installed a 4.1 rom on my Evo 4G and installed the wrong GApps package (ICS instead of JB) and couldn’t get the play store to work at all. Great fix. Thanks for the tip!

  32. db says:

    Thank you!

  33. Arman says:

    Worked like a charm. Thank you!

  34. barbatrukko says:

    But If i remove my Account, what i lost?
    Contact is no problem becouse is in google account, but sms and photo?

  35. Frederick1337 says:

    I probably don’t thank people as much as I should, so, thanks! This worked perfectly. Nexus 7.

  36. Jeane Wirawan says:

    thanks sir, it’s work on my galaxy gio..

  37. kris says:

    Didn’t work for me..i removed the account and then I got the same mistake

  38. M says:

    how do you remove the account in /Settings/Accounts & Sync/, doesn’t give me the option? trying hard reset

  39. zafran akhtar says:

    Definitely worked. Thanks buddy

  40. George says:

    Thank you! I hope Google shows up and gives you a salary and bonus for solving their customer service problem!

    Or at the very least bump this to the top of search results to save the next person time! :)

  41. Kathy says:

    Ran into this problem after trying to force a manual system update. Worked like a charm – thanks so much for posting!!!

  42. Sebastian Chavez says:

    thanks, worked like a charm

  43. Edward says:

    Hey I did this and it worked but I lost all my contacts on my Gnex do you know how I can get them back

  44. Дарья says:

    RPC-S-5-AES-0 ошибка при загрузке, что делать???

  45. Taylor says:

    It happened on my nexus 7 after forcing the new 4.2.1 update. I thought I had to restore my whole device,your method worked. Thank you so much!

  46. mag says:

    It’s worked! Thanks…

  47. Puneet says:

    Thanks.. very useful

  48. Josie says:

    Awesome it workedd thanx

  49. Alan Wong says:

    I tried with my LG 4X HD
    It works for a while (about 10-15 min.)
    After that period, the error appears again!!

  50. K@vi says:

    Wow. it worked for my new phone too…great thanks buddy.

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